Mission
Contributing to the financial empowerment of marginalized populations, including women and young people, through a range of quality financial services and the promotion of entrepreneurship.
Vision
Financial inclusion of marginalized households, through a socially responsible microfinance.
Values
Five key values guide all decisions and actions of Enda
Women and men …
Because the human being is the main goal of our social enterprise and the first reason for our success, Enda:
• Offers its employees and its customers with development opportunities.
• Encourages the initiative and the sense of community and social commitment Culture
• Ensures equality of opportunity within the institution and the emancipation of women in society.
Service
Because the service is at the heart of our business, Enda:
• Does the client its priority by placing it at the center of its concerns
• Offer the best quality service to ensure professionalism and nearby
Integrity and transparency
Because we must be vis-à-vis our customers, our partners, but above all, vis-à-vis ourselves, Enda:
• Leads all its operations according to the highest standards of ethics and transparency.
• Manages financial services honestly, efficiently and reliably.
Innovation
Because the viability and relevance of our leadership go through innovation, Enda:
• Designs and develops financial products tailored to the specific needs of its customers.
• Adopt technological solutions to improve the service quality and efficiency of its operations.
Responsibility
Because the responsibility characterizes our attitude to our environment as a whole, Enda:
– Is committed to serving its customers faithfully, its employees, partners and the natural environment.
– Leading by example and strives to meet the most advanced best practices for microfinance standards.