itSMF Tunisia is a professional association founded January 5, 2012 and whose mission is to contribute to the development of maturity and governance of IT functions in companies and Tunisian governments and through the implementation of a focused organization services, aligning iT strategy with that of the company and by the deployment of ITIL and others.
The mission of itSMF Tunisia is to promote international best practices like ITIL that reinforce the maturity of IT governance in Tunisia. The major benefit of the adoption by businesses and Tunisian authorities, these good practices is better control of the IT function in terms of services rendered, associated costs, and risk anticipation.
The ultimate objective of improve continuously the service management process to achieve a maximum level of quality, to satisfy customers and citizens with optimum efficiency (costs).